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Hotels Task Terms of Use

Clear terms for dependable hotel technology.

These terms govern the use of Hotels Task cloud systems, integrations and hospitality technology services together with any signed commercial agreement.

01
1 · Services

Scope and acceptance

Activating or using Hotels Task services forms an agreement between Hotels Task and the hospitality or tourism organization using the system. Services may include PMS, Channel Manager, self-service, artificial intelligence, reservation and tourism solutions.

  • Selected package and signed contract define service scope
  • Third-party integrations may have additional terms
  • Services must be used lawfully
  • Account access must remain confidential
02
2 · Ownership

Intellectual property and customer data

Hotels Task retains its software, source code, trademarks and designs. Customers retain ownership of hotel, guest and reservation data and authorize its technical processing for service operation and support.

  • No unauthorized copying or reverse engineering
  • Customer ownership of operational data
  • Processing limited to delivering services
  • Confidential information protected
03
3 · Commercial

Fees, payment and suspension

Fees follow the selected package or signed agreement. Services may be suspended after formal notice where payments remain overdue. Revenue-share agreements require complete and accurate reservation recording.

  • Package or contract pricing
  • Transparent transaction records
  • Notice before payment-related suspension
  • Third-party fees may apply
04
4 · Availability

Service responsibility

Hotels Task works to provide high availability but cannot be responsible for interruptions caused by internet providers, global cloud services, force majeure, incorrect customer data or misuse. AI output depends on correct customer configuration.

  • High-availability operating practices
  • External-provider limitations
  • Customer responsibility for entered data
  • Configuration affects automated outcomes
05
5 · Termination

Ending service and applicable law

Either party may terminate according to the individual agreement. Where applicable, the customer will be given an opportunity to export data before final account closure. Agreements are interpreted under the stated contract jurisdiction, including Saudi law where applicable.

  • Contract-specific termination terms
  • Data export opportunity
  • Privacy and security duties survive where required
  • Applicable jurisdiction follows the agreement
Built around your hotel

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